Speak Up and Speak Out

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Easy to say, much harder to do.

“I’d be too embarrassed.”
“Oh, I could never speak up to my boss.”
“I’m afraid of looking foolish.”
“It’s too intimidating.”
“What would I say?”

Sound familiar?

But here’s the payoff for you when you choose to take the risk:

  • Increased confidence
  • Visibility
  • Recognition
  • Respect
  • Rewards
  • Trust

Imagine what speaking up could mean to you and your loved ones at home, at work, or in your community:

  • better health care
  • a raise or promotion
  • a new client or customer
  • improved customer service
  • a refund
  • stronger relationships

And what if you used your skills to speak out on behalf of people who can’t speak for themselves because they’re sick, in economic distress, or starving?

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Communication Matters

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For me, good communication is about stripping away the layers of complexity that interfere with our ability to achieve mutual understanding. It’s like having an artichoke whose leaves are prickly and sharp to the touch. Once we start to peel away the thistles, we discover the heart of the plant in the center.

We’ve all had relationships like that at some point in our lives: people that challenge and frustrate our ability to connect with them.

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How to Apologize

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Have you ever made a mistake but found it hard to apologize afterwards? You’re not alone. Elton John had it right when he sang: “Sorry seems to be the hardest word.” Ego and pride can get in the way, preventing us from using the opportunity to learn from our mistakes, make amends and restore trust with the person we’ve hurt or offended.

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About Nancy Mueller

Nancy Mueller is a communications expert who helps businesses and individuals polish their brands to transform their business relationships and achieve leadership success
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