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Mindful communication begins with active listening. But often it’s the unsaid that provides the most critical link to mutual understanding.

Intuitive listening means the ability to read between the lines, to pick up on the unspoken clues that hint at a larger story behind the words. By practicing the skill of intuitive listening, leaders can make better decisions, build stronger relationships and resolve problems more quickly.

Here are 7 ways to develop your own intuitive listening skills for positive results:

1) Remove or minimize distractions.

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Imagine the following scenarios . . .

You’re attending an in-house meeting, sitting around a conference table with your colleagues. Without warning, the meeting organizer turns to you and asks what course of action you recommend. All eyes are on you waiting for your response.

You receive a call from an angry customer who’s upset with the quality of the product you just sold. The customer wants to know what you’re going to do about it.

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In an earlier post I recommended “5 ways to Inspire Trust in New Relationships,” even before you’ve met in person. For this post, let’s assume you’re well on your way to creating a positive impression. You are now ready to meet face-to-face. How can you build on the foundation you have already established? How can you further the feelings of trust between you and the other(s)? Here are 5 ways to do just that:

Dress appropriately.